“We visited the Osprey centre 3 times over a 2 week holiday after following the progress of the birds on the web-cam. There were different staff on each visit but each was enthusiastic, knowledgeable and approachable, we were able to use the telescopes and binoculars and watch video footage and listen to talks about the ospreys while the nest was empty. I would recommend the Osprey centre to anyone interested in wildlife - loads of different birds and red squirrels to see. The staff are a credit to the RSPB their love of their job shines through and they pass their enthusiasm to visitors.”

“Last week while visiting Blair Atholl, I discovered a delightful boutique called Farthings@home selling gifts, plants and attractive dried flowers. I witnessed what must be a true extra mile moment. Jill Farthing, the owner, offered (free of charge) a glass of homemade lemonade to an elderly gentleman who was feeling the heat. This for me summed up the charm and thoughtfulness of both shop and owner. ”

“Quite simply 'THE' dining experience that you should try when in the Aviemore area. The food was of the highest quality and was superbly presented. The attention to detail over and above this added to the evening, from the welcome to Cairngorm dining messages on the electronic signs as you approached the venue through to the fleece blankets provided for warmth in the funicular on the way up and down from the venue. Finally, mention has to be made of the staff who were as attentive and genuinely friendly as I have ever encountered whilst dining out. Overall, a must do dining experience - as recognised by the Herald (if I recall correctly) who listed this as one of their top 25 dining experiences.”

“As an incomer to the area (28 years now) I have been keen to learn about Highland history. Over the years my family and I have visited Culloden on a number of occasions but our most recent visit (following the replacement of the visitor centre) was the most interesting and informative (even heart-moving). What The National Trust for Scotland have done is go way beyond the extra mile in order to make the place more accessible, more relevant and more exciting. The use of technology to enhance the experience, in particular the handsets on the battlefield and the immersion theatre stand out as truly innovative. They could so easily have opted for "more of the same". Instead, we as a nation are the beneficiaries. Let's give them credit for doing something bold and creative...”

“These guys know how to make a guest feel welcome, the atmosphere is spot-on both day and night. The decor is stylish, practical and comfortable, the food is tasty, well presented and well priced. But the extra mile is this - call in for coffee/tea in the morning or afternoon and get FREE pastries (freshly made on the premises that morning). Whether you take my "grippit" nature to originate from my Scots origins or Yorkshire upbringing I'll leave you to decide, but something genuinely (and sincerely) for free in this day and age is worth telling folk about. By the way the RED stands for "Relax, Eat and Drink" - says everything. They're in Leys Road in Forres. No website, so tel is 01309 676737”

“I like this place a lot. I once visited with a friend who was recovering from a severe ankle fracture. I had booked in advance but forgot to mention his crutches, etc. With his ankle bolted back together he hobbled across from the car park and into the tea room. The staff spotting his plight swiftly and without any suggestion from either of us swapped our pre-booked table (away in the corner somewhere) for one better suited and more convenient for someone on crutches - right by the door. The service and food were first class as usual. To me that's going the extra mile as, though obliged by law to provide access for disabled, some other places pay lip service to the requirements and to their less able customers. Here we saw polite, timely and appropriate action taken to lessen the stress/pain of a customer. No website but they open daily. Best to check, tel 01343-814622. Easy parking as well. ”

“My siblings & I were taking my 80 yr. old mother to Stornoway to see where her relatives came from. We are very easy going and wanted a flexible schedule and see the non-tourist areas. We discovered a company called Secret-Scotland and decided to use them. We cannot say enough how wonderful their service was. It was just the personal touch we wanted and they were willing to work with us on what we wanted. I plan on visiting this beautiful country again and would use their service for updates on travel. Thanks to Mike & Aurelia!!”

“This bed and breakfast is stunning. In a perfect hideaway in Kirkfield bank Lanark, you are welcomed by perfect hosts Julie & Sandy. You are shown to a beautiful room with everything you could possibly need, really modern decor and fine quality interior, treated to a massive Scottish breakfast all sourced locally, and surrounded by tranquil countryside. It does not burn a hole in your pocket - I was expecting to pay a lot more when I looked on the website and was plesantly surprised! Could not recommend this wonderful place highly enough! Perfect for romantic getaways and also for a family weekend as there are dvds and games for the kids! (an even wifi!)”

“This site cannot be recommended too highly, from the minute you arrive Jim and Ishbel (the owners)go out of their way to make your stay a memorable one. Jim helped us, and everyone else who arrived on a very windy day, to put up our tent and get our camper van hooked up. It is the most child and adult friendly site in Scotland, and though quite a distance away it is one that should not be missed on any account.”

“We had great service at The Orchard the other night from our waitress Lindsay. It's nice to be in a pub where you get table service and you can order food in the evenings. Lindsay seemed to anticipate when we might need something without having to hover around the table! We'll definitely be going back. The Orchard is at 1/2 Howard Place, Canonmills, Stockbridge. Jane, Alison & Christine”