“It's always a privilege to guide ancestral visitors and help them find the places their ancestors lived and worked. There's always a special connection with ex-pat Scots, regardless of how many generations removed, and Terri and her family were no exception. I found their family history absolutely fascinating, and also really enjoyed their company during the two days I was their guide.”

“Thanks Gillian, I always try to do my best for my customers and don't feel that I do anything special. I am always happiest when I get a delighted customer and that's my goal.”

“We recently spent three most enjoyable days/nights on Barra staying at the Isle of Barra hotel.Guy Adams,Theresa Jenkins and family could not have been more supportive in ensuring that our stay on the island and at the hotel was both comfortable and a great experience. We look forward to our return in the not too distant future. ”

“Thank you so much for your commments. It is really important to Ardenbeg staff that visitors have relevant information before they visit, along with some local knowledge, particularly if a group is sticking to a tight budget. This allows groups to participate in say, canoeing or skiing and then complement the visit with the services of local Rangers or council facilities. This allows groups to make full use of the Cairngorms National Park environment but witin their chosen budget. We appreciate your comments and will continue to help other groups as best as we can.”

“Dear Donald, Thank you for this praise, it is much appreciated. Recently many of the hostels in the Cairngorms National Park have found that through joint marketing efforts we are able to provide a better service to our customers. Often we are able to assist with meeting the customers' needs, even if they don't end up staying here at our own hostel. As more hostels join this group and participate in this method of recommendation, the better it is for the visitor (and hostel owner!) We do hope that you enjoy New Year 09/10 and keep coming back to the Cairngorms National Park! ”

“Philip, many thanks for your kind words and good too see you gain this January. Newtonmore also has a train station although only a few trains, its just a short walk to the hostel from our station.”

“And don't forget to visit the Newtonmore Folk Museum, not the best name,and the brochure isn't the most inspiring, and first impressions are cool, however when you eventually reach the buildings rebuilt in 1700's style and listen to the really friendly guides,absolutely wonderful. Open only at certain times of the year, but well worth a visit. ”

“A wonderful stay at this beautifully appointed hotel. Food excellent and nothing was too much trouble. ”

“Entrance is in the car park behind Co-oP so easy parking”

“Many thanks for this, it is much appreciated; I would like to think that we (all the Isle of Barra Hotel team) always try to ensure our guests have as excellent a time with us as is possible possible supported by the helpful and very friendly people of Barra.”

“Stayed in a 5 bed apartment just off the Royal Mile a few weeks ago. Location excellent and apartment was full of character and comfort. Had trouble with the cooker during our stay which was replaced for a new one!! Thank you. Cant claim a "scottish" surname like my predecessar: i.e. "Haggis" ... seriously? Brilliant. ”

“Thank you for your super comments. It is really important to us that our customers are able to rely on good organisation of accommodation and activities. If visitors are going to travel a long way to get here they need to have the confidence that their trip will run smoothly and Ardenbeg staff work hard at this every day. We look forward to your return!”

“Thank you for your comments. We strive to give good customer service and greatly appreciate thanks from customers. We look forward to being of service again.”

“I live in Glasgow now, so don't get to go in very often. Instead, I buy online from them. Very prompt delivery and excellent quality beans. In fact, I've not had a better espresso in Glasgow than the ones I get from my machine! Keep it up! P.S. Espresso Blend and Gourmet Blend are my favourites, but I sometimes go for a coffee of the month for a change.”

“I totally agree. Always a friendly welcome and a cup of coffee, not to mention a big choice of excellent coffees. Why can't all shops be like this?”

“Just come back from our 3rd visit to Saorsa in 9 years. This place is very special as it sits right on Loch Inver and has fantastic views of the mountains and the loch (including the coming and goings of the boats). There are also many walks you can do in the local area including one right from your door step. The cabin is very well cared for and has been updated each time we have visited so everything is kept modern and in good condition. The homemade cake on arrival is excellent!”

“Totally agree everything wonderful, totally relaxed, watched the tide going in and out, looking for otters on the door step but not fortunate maybe another time, however did have a roe deer in the garden one night, much to Suzi's dismay, eats all the garden plants. There is everything you could want from this place, we were lucky with weather 22-25c all week Phew! will go back again another year, but would like to keep this gem to ourselves - but that would not be fair on others”

“Thank you for your very kind comments. Through careful analysis of feedback from visitors, Ardenbeg staff work hard to meet the needs of all the different types of groups that visit us in the Highlands. We are particulary pleased to build up a working relationship with repeat visitors and are delighted that your trip was a success.”

“we have just spent a short break here and were extremely impressed by the comfort,cosiness and spaciousness of the lodge. the surroundings were beautiful and the wildlife superb. steve and marilyn were perfect hosts. ”

“Visitors should also take a look at the Extra Mile comment on Glenfinnan House Hotel elsewhere on this site. We would suggest a meal (at least) at the hotel as well as a cruise, just to make it an even better experience of Lochaber. Superb bar lunches here. ”

“Applecross ought to be on everyone's list of places to see before they die. The road to Applecross is the closest Britain comes to an Alpine pass. The journey is not as nerve-straining as it was 30 years ago, but it's still spectacular. The reward is arriving at a magical, truly remote, and beautiful place. There's nowhere better to stay in Applecross than Meall mo Chridhe, which is all you could ask for in a B&B.”

“I stay in Applecross often and have only ever heard similar comments to this. This is not your run-of-the mill B&B, it really is something special. Mr & Mrs Collis go out of their way to make guests welcome in this beautiful house and superb location”

“Couldn't agree more! Bill and Sukie run a fabulous set of houses - the first self-catering accomodation that really has felt like home. Bill's smoked salmon and fat bacon were just amazing, and the welcome pack of food is the best we've ever had. Another instance of the extra mile? Our son is the same age as their youngest (10), and was made to feel so welcome that he was taken off to the local youth club! Everything is just great - from the lifestyle to the location to the local scenery and amenities. Beware - this may become an addiction (we've already booked for next year!)...”

“This comment came in a few days after we stayed here. We agree with it. Read our impressions (with photos) by clicking on the gilblog tab above. ”

“Yes, I agree with this plaudit ... I think our LRT and First Bus drivers must have special training in patience and helpfulness. Edinburgh is a very demanding city to drive in ... especially during June/July and August!”

“Thank you - we love weddings and yours was special. We look forward to welcoming you back to magic remoteness of the Isle of Harris. Tim and Patricia”

“yes we totally agree my two daughters and myself stayed at reta and johns guest house.the room that i stayed in was lovely,and spotless, the girls room was the same you couldnt have wished for better ,breakfast was something else we had a great chose all freshly cooked and delicious.we want to go back to john and retas again soon. ”

“Convenient location and excellent accommodation. The highlight is breakfast- a gourmet meal in a 5 star setting. Reta introduces the guests and provides an unrivalled information service on all topics. Bookings can be made for all tours. We felt that we were visiting friends and shall certainly return”

“Lime Tree Fort William Excites all your senses. Superb food cooked in front of your eyes, a stunning exhibition in the gallery, friendly staff, and style without stuffiness. We've been for both dinner and Sunday lunch - when the minister whose manse the building used to be was eating. How good a recommendation is that? Certain other places in Fort William charge top-end prices for mid-quality product. The Lime Tree does top-end product for remarkably modest prices.”

“Wonderful views and style, very welcoming to an unbooked single diner. And a Nova-Scotian waitress was delighted to discover I'd visited her homeland and chat about it.”

“One of the places we've been meaning to check out for ages. Original positive comment absolutely confirmed. Competent food, friendly service, nice ambience (apart from the iffy background music - but that's subjective) Also really good value and opens all year. This is a place it's well worth getting of the A9 for at any time of day. It's going to become a regular lunch stop for us from now on.”

“Editor's note: this supports an earlier comment about this establishment made on 17th April. Click on map to see the original in the Edinburgh and Lothians section.”

“We Stayed at High Drummore cottage over Christmas and New Year, what a place!! What an area!! The Rhins of Galloway was a lovely and quiet area to spend time away, The cottage was superb, such a friendly welcome! I would recommend to anyone ”

“A note from the editors. Well, it looks as though the host at the Ferintosh put the fiery cross round his own clan of satisfied customers who were quick to rally round and email us with plenty more comments to confirm the good things that go on here, especially those involving Scotland’s national drink. In addition to the two comments published, we were told by Cathy Crane that ‘Emma & Robertson made my trip to Scotland the most memorable time that I have ever had! The rooms are beautiful, staff are friendly and knowledgeable about their country and a bit of scotch in the room at night upon the return of a weary traveler was perfect! Then, before we could draw breath, Donald Kay, a tour organiser from Ayr, chipped in with a comment about how he intends to make the place a regular overnight for his tours. 'Both Robertson and Emma make you feel at home, and the breakfast is fantastic'. While mulling over this another comment came in from Anthony (Tony) Speight: ‘The owners treated us like family friends rather than just customers. If we get the chance to visit Scotland again we will definitely spend another few days at Ferintosh.’ After that, Hamish Bicknell from West Sussex insisted that ‘The Ferintosh has to be among the highest-rated establishment of its kind in Scotland, if not the entire United Kingdom……. Robertson and Emma have a sincere and genuine interest in people, a quality that ensures their guests are immediately made to feel members of the Ferintosh family…… my third visit to The Ferintosh in Dumfries and I am already booked in for a fourth stay….rest assured that I will be back many times for that special Ferintosh experience'. Personally, we like the idea of an extra dram if you arrive wearing a kilt. Thanks, everyone, for your contributions. We’ll keep them on file here (as we think there will be more to come!). What a great example of how going the extra mile pays off – you get a whole lot of loyal customers obviously pleased to sing your praises. ”

“I can highly recommend Village Green, Cawdor. Coffee is wonderful, lovely cakes and a lovely shop full of interesting gifts. Staff are most helpful. Well worth a visit. ”

“Since that night (see above) we have visited again, from time to time, and Breizh certainly keeps up its standards. Often very busy at lunchtimes - noisy and jolly with locals having a nice time - but the staff still manage to be friendly and attentive. Cooking just as authentic as well - a real touch of France in 'douce' Perth. We really like it.....”

“What a spot! This is worth going out of your way for. Delicious food, great service, excellent coffee - one experience that lingers and makes you want to tell others - I did!!”

“Now we can't wait to go, we are booked in for a week later on in the year. Although we've been many times to Achiltibuie area over the years and usually stay at Altandu just around the corner from Reiff. Some how a write up about the actual house we are going to stay seems to make us look forward even more to our holiday, can't wait! ”

“Me and some friends visited East Haugh Hotel for some days of fishing. This was my second time at Easth Haugh, but not my last, that`s for shore. Sophie, Lesley and Neil worked 150 % for us the days we were there, and I have never visited someone that take so much care of their visitors. I recomand this Hotel for everyone. Thanks again to Sophie, Lesley and Neil John Olav Oldren”

“Bramley House is where we stayed for 5 nights in March 2008 and it was an absolute dream,I worked in the hotel trade for 25 years as an inspector.Im now retired,but if I was still in the trade and visited Bramley House, I would give them top grading. The house is very clean,and the service is excellent ”

“We stayed at Bramley House in the village of Strathkinness. The owners David & Phiw Holloway made our hoiday.The service they provided was second to none. The whole house was spotless,the breakfasts were outstanding,and Phiw's omelettes are first class. We have stayed in other 4 **** rated Guest Houses before,but Bramley House is at another level. The tourist board should certainly seriously consider awarding this wonderful house 5***** Since staying there we have had freinds who have been there and have the same thoughts on the place. David is a golf professional and took my husband George for a round of golf which included 4 hours of coaching.It improved his game enormously and its something he often talks about. We cant wait to go back there again this year.”

“Agreed ... and as a frequent traveller to Shetland since 1974 and author of tourist guides to Orkney & Shetland I have to add only that this helpfulness is a very very long lasting tradition.”

“I couldn't agree more about the qualities of the Scotch Malt Whisky Society. Both the venues in Edinburgh are fabulous places for all occasions from a quiet coffee and read of the papers to lively whisky tastings and dinner for a large group. The service is excellent with friendly and knowledgable staff who won't intimidate you and are keen to advise on the whisky (and wine too for non whisky drinkers). My tip for non members is to book dinner for the early evening menu on a Thursday night (non members can book a Thurs) at 28 Queen St.”

“We went on the strength of Johanna and Gilbert's recommendation (well, they know their stuff) and were not disappointed. The owner was outside to greet us before I'd finished parking, and a moment later was carrying my wife's bag. The room, the breakfast, and the friendly helpfulness were all excellent -- and there's an impressive view of Connel Bridge from the garden. ”

“We stayed back in March 07 and had a fantastic 4 days. The room 'Remony' was big and well furnished. The meals were fabulous and would love to go back.”

“I visited the Museum a few years ago. As well as being situated in a lovely valley, it has a lot of interesting information available. Also, it had a great restaurant which I've used several times when driving through Kilmartin. ”